Digitization: This is how the Horn TG fire department does it

Daniela Obrecht, 12.05.2020
The Horn local fire department on Lake Constance is one of the smaller fire departments in the canton of Thurgau, but it is by no means lagging behind when it comes to digitization. Commander Claudio Forster provides information about the digitization process and the software used for mission support and mission planning.

Why should even a smaller local fire department invest in digitization?

Why not? The whole world is talking about progress and innovation. In the private sector, we talk about paperless offices, home offices and Industry 4.0 - and in the fire department? Here, we should do the same, because digitization brings many advantages for us. The younger generation, to which I also count myself, needs the digital tools, no matter how large the organization is. The older generation learns how to use them quickly, and traditions are by no means lost.

Which areas have you already digitized?

We try to digitize all areas, even if it's not always easy. Document storage, deployment support, deployment planning and the materials service have already been digitized. However, we would like to improve in the material service.

Which fire department apps do you use and what is your experience?

We use Firetab Screen, Firetab Einsatz with almost all options and Firetab Journal as well as Planbutler. Experience shows me that it makes a lot of sense to use Planbutler bundled with Firetab. This is because the automated integration of the deployment plans in Firetab is very helpful. It saves time and all data is always up to date. The advantage of the screen in the magazine is that it offers something for everyone: In alarm mode it brings the deployment data to the point and in info mode the photos come across well.

Why did you choose this software?

Decisive for us in choosing the Azurito products were the ease of use and the cost/benefit calculation. Fortunately, the small distances and the closeness to the Azurito team, which not only sells the products, but also develops them, were added. It's very easy to talk directly to the people in charge of management and development.

How do you experience the cooperation with the Azurito team?

Pleasant, nice, simple, short distances, helpful, focused on progress, competent - I think all these keywords fit.

What is the decisive factor for you in the digitalization of your own fire department?

The acceptance of digital tools must be top-down and bottom-up. All members of the fire department should have something to say about it. That way, the commitment is right in the end. It is also better to integrate key people from the community into the procurement process at an early stage. Then we will have better political support for digitization. The apps absolutely have to be simple, straightforward and fast. They should also function as an overall system with interfaces. No one needs isolated individual systems. Of course, the costs should be in proportion - after all, we're talking about taxpayers' money here.

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